Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email with tracking details.
Please note that during peak periods or promotional launches, processing times may be slightly longer.
Shipping Rates & Delivery Times
United Kingdom
-
Standard Shipping: 2–4 business days
-
Shipping costs are calculated at checkout based on order size and destination.
International Shipping
We offer international shipping to selected countries.
-
Estimated delivery: 7–14 business days
-
Shipping rates are calculated at checkout
International delivery times may vary due to customs processing and local postal services.
Customs, Duties & Taxes
For international orders, customs duties, taxes, or import fees may be applied by your local customs authority.
These charges are the responsibility of the customer and are not included in our product prices or shipping fees.
Tracking Your Order
Once your order has shipped, you will receive an email with tracking information so you can follow your delivery.
Please allow up to 24 hours for tracking details to update.
Lost or Delayed Packages
If your order has not arrived within the expected delivery timeframe, please contact us at:
admin@sonofgaza.org
We will do our best to assist you and resolve the issue promptly.
Incorrect Shipping Information
Please ensure that your shipping address is entered correctly at checkout